Wednesday, June 08, 2005

user experience

I am a frustrated customer of Honda Unicorn. I have problems with poor design of Honda Unicorn and the Quality of few Parts which is being used in Honda Unicorn. I got new Honda unicorn on 6th November. From the first day itself the Fuel Gauge is not working. I contacted the Honda Service (Silicon Motors), They told me to fill Minimum 5 liters of petrol. I did the same, still the Fuel gauge is not working. Again I contacted during the free service, service people said they will set it right. But unfortunately without replacing the fuel gauge did the service. But In the Job sheet was entered as FUEL GUAGE NOT WORKING.

One More Problem is with the TAIL LAMP and the side FIBER BODY. Which is poor designed. Since the back portion of Honda unicorn is not sturdy due to which the tail lamp vibrates, Because of the vibration the fiber body has broken within 6 months. This has not happened because of rough handling or accident. It is because of poor design. Again I contacted the Service they said they are going to charge 1000 Rs. (INR) for the replacement. I am very frustrated with the Quality Service by Honda.

Source: Tech Blog